General Faqs

What is CBD?

Cannabidiol (CBD) is a component of the cannabis plant which has non-intoxicating properties. Studies have shown that CBD contains anti-inflammatory qualities, on top of other various health benefits.

What are the Benefits of CBD

Due to FDA regulations, and the fact that we’re not doctors, we cannot make medical claims. The products sold from this website are considered nutritional supplements or personal care products, according to FDA guidelines.

We encourage you to discuss the benefits of hemp oil with your physician or healthcare practitioner.

What are Cannabinoids

Cannabinoids are naturally found in the industrial hemp plant which both promotes and supports nutritional health. Cannabinoids interact with our Endocannabinoid System, which consists of a series of receptors located in the brain, central nervous system, and many other areas. The ECS helps promote/regulate various important biological processes. Our bodies produce some cannabinoids (like anandamide) on their own.

What's the Difference Between Hemp and Marijuana?

Hemp is rich in non-intoxicating Phyto-cannabinoids. Marijuana is just the opposite; its top cannabinoid causes a “high.” Strains of industrial hemp are grown legally in dozens of countries worldwide and some US states. Hemp is sold in all US states.

Are CBD Products Legal?

Yes, all of our products are legal! Thanks to the 2018 Farm Bill, all CBD products are 100% legal throughout the United States.

Which CBD product should I choose?

One of the great properties of CBD is that it can be taken in a variety of different ways. From tinctures to edibles, vapes to gummies, there are many options. This can make deciding what to try much more difficult than it needs to be. To help along the process, we have made a comprehensive CBD Oil Buyer’s Guide to help you find the right product for you.

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CBD is a cannabinoid that works within your endocannabinoid system, which controls bodily functions such as mood, appetite, pain and memory.
Even with this being said, we aren’t doctors (as is stated in our disclaimer), so we can’t definitively say that this is your “miracle pill” by any means. However, we can state that CBD has been proven to help maintain a healthy lifestyle. Whether it for post-workout recovery, supporting a calm demeanor, inflammation, and even anxiety, CBD does help.
We advise in consulting your doctor before using any of our products.

Will CBD Oil Make Me Fail a Drug Test?

Most drug tests in the workplace search for the intoxicating compound THC, not Cannabidiol (CBD) or other compounds found naturally in hemp.
With that being said, our CBD products have at most 0.3% THC content in them, making it extremely unlikely for it to result in a failed drug test. It can also depend on the kind of drug test that is administered, as some are more thorough than others.
If you are looking for THC-free products, we recommend looking into the Alternate Vape CBD cartridge, giving you all of the benefits of CBD oil without any chance of failing a THC drug test.

Do you carry any products with THC?

All the CBD products on our site are hemp-derived and hence contain either no-THC or trace amounts of THC (0.03% of less) below the legal limit.

Ordering FAQs

When should I expect my package to arrive?

We process your order within 24-48 hours of receipt. Once your order is processed, it ships within 1-2 business days (excluding holidays). Once your order is shipped, you will receive an email with the tracking info. We offer the following shipping options at check out:

  • USPS First Class (5-7 Days): $8
  • USPS Priority (3-4 Days): $12
  • USPS Priority Express (2 Days): $30
Do you ship to my state?

We ship nationwide! CBD is legal in all 50 states and we are happy to service our United States based community!

How much is shipping?

Shipping is $8 and we use flat rate shipping via USPS. We offer FREE shipping on orders over $100.

Do I need to sign when I received the package?

You do not need to sign to receive your shipment unless you prefer to do so in which case we suggest letting us know when you place your order.

Are the shipments insured?

Items shipped using Priority or Priority Express are automatically insured. Standard shipments are not insured.

I made a mistake on the shipping address. What do I do?

Mistakes happen! Let us know as soon as you realize that your shipping address was wrong or missing important info like your unit number. You can place a new order with accurate shipping details. Once we receive the returned shipment, we will issue a refund for the total order amount minus a 25% restocking fee.

My order is back-ordered, when will I get my product?

Upon placing an order, we process them in the order they are received. Our goal is to ship all orders within 3 business days (excludes holidays). Sometimes the orders are delayed during peak shopping times and may delay your order 1-4 business days from being shipped. If the order is on backorder there will be a delay in your purchase, and you will be contacted by a customer service representative if your item becomes no longer available and an immediate refund will be given.

What do I do if I receive a damaged or wrong order?

Please submit a return request along with an image of the damaged or wrong item WITHIN 48 HOURS of receiving the product. We will review your request, if your request is approved we will send you a return authorization number and return shipping instructions.

What is your refund & cancellation policy?

We will happily offer refunds on damaged or wrong item orders if alerted within 48 hours of delivery.

What do I do if my card is declined?

If the website declines your card, sometimes it can be due to an incorrect CVV, incorrect Zip Code, or that the charge has been blocked by your bank. It’s best to call your card provider, and request they authorize payments by Plant Remedy.